CuraNova is operated by Adarcrom Corporation Ltd (UK). Adarcrom is the data controller for this service. CuraNova, developed by Adarcrom Corporation Ltd ("we", "our", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our app and related services (collectively, the "Services"). By using CuraNova, you agree to the practices described in this policy.

1. 🔍 Information We Collect

We may collect the following types of information:

• A. Personal Information - When you register or use our Services, we may collect:
• Full name
• Email address
• Phone number
• Location (city, country)
• Health-related information (provided voluntarily)
• Communication with healthcare professionals
• App usage preferences
• Payment and transaction details (processed securely by third-party providers)
• B. Device and Usage Data - Automatically collected when you use the app:
• Device model, operating system, and app version
• IP address
• Language and time zone
• Location (city, country)
• Crash reports and diagnostic logs
• C. Location Information - Only with your consent, we may collect:
• Approximate location to recommend local healthcare providers
• Time zone for appointment scheduling

2. 🏥 Health Information

If you submit health-related questions or symptoms, this may be considered Sensitive Personal Data. We handle such data with strict confidentiality, using end-to-end encryption and local storage whenever possible. We do not sell your health data to any third party.

3. 🧠 Use of AI (Artificial Intelligence)

CuraNova includes AI features that analyze your input to provide symptom triage, wellness insights, and recommend professionals.

• AI does not make medical diagnoses.
• All interactions are logged for quality improvement.
• Users are informed when interacting with AI vs. real professionals.
• We may use anonymized AI interaction data to improve system performance.

4. 💳 Payment & Financial Data

• Payments are processed through third-party providers (e.g., Stripe, Flutterwave, Google Play, Apple Pay).
• We do not store full credit card information.
• Payment information is transmitted securely using SSL encryption.

5. 🛡️ How We Use Your Data

• Deliver AI consultation and telehealth services
• Match you with relevant professionals
• Facilitate appointments and reminders
• Process payments
• Customize your app experience
• Improve our AI and platform functionality
• Comply with legal obligations

6. 🤝 Sharing of Information

• Licensed healthcare providers you consult with
• Payment processors for transaction purposes
• Analytics providers (in aggregated form only)
• Regulatory bodies, when legally required

We do not sell or rent your data.

7. 🌐 International Data Transfers

CuraNova operates globally. By using our services, your information may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers are compliant with data protection laws (e.g., GDPR, UK GDPR).

8. 👤 Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the data we hold about you
• Correct or delete your personal data
• Withdraw consent at any time
• Request data portability
• Opt-out of analytics or marketing communications

To make a request, contact us at: privacy@adarcrom.com

9. 🧒 Children’s Privacy

CuraNova is not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.

10. 🔒 Data Retention & Security

We retain data only as long as necessary for service delivery or legal compliance. Security measures include:

• Encrypted storage
• Role-based access controls
• Regular security audits

11. 🔄 Changes to This Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. When we do, we will revise the "Last Updated" date and may notify users via the app or email.

12. 📫 Contact Us

Adarcrom Corporation
📧 Email: info@adarcrom.com
🌍 Website: www.adarcrom.com
🏢 Address: 124 City Road, London, EC1V 2NX, United Kingdom